General booking conditions

The process of the reservation will be finished after the payment of the deposit.
When you click "Continue", you may then pay the deposit with a creditcard (VISA, Mastercard or Maestro), through a safe system of Banco Popular that protects your personal information.
The reservation will be automatically cancelled at 18.00h on the arrival date. Delayed arrivals will be only taken into consideration if it has been previously notified.
Was there a change of dates in your holidays we cannot guarantee the place or the bungalow you have already booked.

BUNGALOW
- The deposit consists on the 20% of the total amount for a Bungalow (minimum of 100€)
- The bungalow is available at 15 p.m. on the arrival date . Check out: 8 a.m till 10 a.m.
- In case that the offer includes days at different prices, the ones with the lowest price will be discounted.


CAMPING PITCH
- The deposit consists on the 15% of the amount for a camping pitch (minimum of 30€), which will be later deducted from the total bill.
- The pitch is available from 12 a.m. of the arrival's date till 12 a.m of the day of the departure.

CASA DE VENTALLÓ
- The deposit consists on the 30% of the total amount for a Bungalow (minimum of 180€)
- The house is available at 15 p.m. on the arrival date . Check out: In July and August at 11 a.m. the rest of the year at 18 p.m.


CANCELLATIONS: In case you have to cancel the reservation, this must be done a month (minimum) before the date of your arrival. Otherwise the deposit will not be refunded.
If you communicate it with more than 30 days, there is cancellation fee of 10 Euro.

PERSONAL DATA PROTECTION: In compliance with the Personal Data Protection Act 15/1999 of 13th December, Genover CiS SL informs you that your personal information is included in computer files held by Genover CiS SL, who will be the only recipient of said information. We also inform you that you may exercise the rights of access, correction, cancellation and opposition detailed in the law by writing to Trav. Canaders 2 ŕtic, E-17002 Girona.


MasterASP Tel. 93 208 16 70